Privacy Policy
Last Updated: 19 February 2026
Sourcia (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect the information of our clients and website users, specifically for B2B inquiries and quote requests related to our custom packaging services.
1. Information We Collect
When you use our website to submit general inquiries or quote requests, we may collect the following information:
- Personal information: your name, email address, and phone number
- Company information: company name, business type/industry
- Location information: city, state, country, or other geographical details you provide
We collect this information only when you voluntarily submit it through our website forms.
2. How We Use Your Information
We use your information solely for purposes related to our business and service delivery, including:
- Responding to your inquiries and providing quotes for custom packaging
- Managing client relationships through our CRM system
- Analyzing business inquiries to improve our services
- Fulfilling legal or regulatory obligations (e.g., invoicing, contracts)
Note: We do not use your information for marketing or promotional purposes without your explicit consent.
3. Data Storage and Security
We take reasonable measures to protect your information, including:
- Storing data in secure servers with controlled access
- Limiting access to authorized personnel only
- Using encryption and other security measures to prevent unauthorized access
- Retaining data only for as long as necessary to fulfill business purposes or legal requirements (e.g., inactive client information may be deleted after 3 years)
4. Third-Party Services
To process inquiries and provide quotes, we may share your information with trusted third-party service providers, such as CRM systems or email platforms.
We ensure that all third parties comply with privacy obligations and use your information solely for the purposes described in this Privacy Policy.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct or update any inaccurate or incomplete information
- Request the deletion of your personal information where applicable
To exercise these rights, please contact us at hello@sourcia.com.au.
6. Cookies and Website Tracking
Our website may use cookies or tracking scripts (e.g., Google Analytics) to improve website functionality and monitor website performance.
- Essential cookies are required for website operation
- Non-essential cookies will only be used if you consent
- You can manage your cookie preferences through your browser settings or on our website
7. International Transfers
If you are located outside Australia, your information may be transferred to and stored on servers located in other countries. We ensure such transfers comply with applicable data protection laws.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. We encourage you to review this page periodically to stay informed about how we protect your information.
9. Contact Us
If you have questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact:
Sourcia Pty Ltd
Email: hello@sourcia.com.au
Website: https://sourcia.com.au